Privacy Policy

Gavel Law Firm, P.C. (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose personal information, including information obtained through application-to-person (“A2P”) messaging, in accordance with federal law, including the Telephone Consumer Protection Act (TCPA), and relevant industry guidelines.

By interacting with us through our website, text messaging services, or any other platform where this policy is posted or referenced, you consent to the practices described below.

1. Information We Collect

We may collect the following categories of information:

  • Personal Information: Name, phone number, email address, and other contact details you provide.

  • Messaging Content: Any messages sent to or received from us, including timestamps and message metadata.

  • Device and Usage Information: When interacting via mobile device, we may collect limited technical information such as your device type, operating system, and carrier, depending on your settings and permissions.

2. How We Use Your Information

We may use the collected information for the following purposes:

  • To communicate with you, including sending appointment reminders, updates, and legal notices via text message (SMS or MMS), email, or other electronic means.

  • To respond to inquiries and provide legal information or services you have requested.

  • To comply with legal obligations or protect our legal interests.

  • To improve our services and user experience.

We do not sell your personal information.

3. A2P Messaging and Consent

We use Application-to-Person (A2P) messaging services to communicate with clients and prospective clients, which may include:

  • Appointment reminders

  • Intake confirmations

  • Legal updates or notifications

  • Responses to inquiries

Pursuant to the TCPA, we will only send text messages to individuals who have provided prior express consent to receive such messages. You may opt in through written, electronic, or other affirmative means.

You may opt out of receiving messages at any time by replying STOP to any message. Message and data rates may apply depending on your carrier and plan. For assistance, reply HELP or contact us at the information below.

4. Disclosure of Information

We do not share your personal information with third parties except in the following circumstances:

  • With service providers who support our communications or operations (e.g., messaging platforms or legal practice management software), and only to the extent necessary.

  • To comply with applicable law, regulation, legal process, or governmental request.

  • To protect the rights, property, or safety of our firm, our clients, or others.

  • With your express consent or at your direction.

5. Data Retention

We retain personal information, including messaging records, for as long as necessary to fulfill the purposes described above or to comply with applicable legal, ethical, or recordkeeping obligations.

6. Your Rights and Choices

Depending on your location and applicable laws, you may have rights regarding your personal information, such as the right to access, correct, or delete certain data. Please contact us using the details below to exercise any rights or make a privacy-related request.

7. Security

We implement reasonable administrative, technical, and physical safeguards to protect the confidentiality and integrity of your personal information. However, no method of transmission or storage is 100% secure.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be effective when posted on our website with a new effective date.